COMMISSION | CUSTOM EMOTES

Please allow 1-3 days for processing and custom packaging. The parcel will be shipped with DHL from Germany and can take from 1-2 days within germany to up to 14 working days internationally (for regular shipping). 

As a small business I can't afford to offer returns, refunds, or cancellations. But I can offer an exchange if the product is severely damaged during shipping. Small chips or scratches do not justify an exchange. To request an exchange, please contact me or send me an email at contact@zondra.art with your order number, and I will get back to you as soon as I can. Thank you!